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Merck Best at Meeting Managed Care Executives' Overall Needs, Cognet-X, Inc. Reports

FEASTERVILLE---(Oct. 29, 2001)---For the second consecutive ranking period, leading managed care pharmacy directors rated Merck & Co. as the pharmaceutical corporation that best met their overall needs, Cognet-X, Inc. announced today. 

Repeating its performance from the first quarter of 2001, Merck ranked first in the twice-yearly Corporate Assessment Total Rankings component of Cognet-X’s PAR-Rx (Promotional Assessment Research) Report™. In the third-quarter Corporate Assessments, PAR-Rx panelists also ranked Merck first as a provider of Value-Added Services to the managed care market. 

Merck won the respect of many PAR-Rx panelists for breadth of products as well as intangibles such as its “integrity, knowledge of my business and of managed care as a whole,” as one pharmacy executive remarked. 

Several other respondents singled out Merck account managers and their overall contribution to the company’s success. “[Account manager] Works hard to create a partnership and a win-win situation…Reps are extremely well trained, professional and empowered,” one panelist explained. 

GlaxoSmithKline ranked second behind Merck, up two places from the first-quarter ranking period. PAR-Rx panelists cited GlaxoSmithKline’s knowledgeable account personnel and the company’s comprehensive disease management programs as key factors in the company’s success.  

Interestingly, GlaxoSmithKline actually received 19% more “best” mentions than did Merck. However, when Cognet~X’s proprietary Scale of Influence factor was applied, Merck emerged with the higher ranking. GlaxoSmithKline also ranked first in three of the seven Corporate Assessment categories. 

Novartis Pharmaceuticals Corp. placed third in the third-quarter Overall Needs rankings, followed by Aventis Pharma AG and AstraZeneca PLC, which ranked fourth and fifth, respectively. AstraZeneca gained ground in the most recent ranking; panelists ranked the company sixth in the first-quarter Overall Needs ranking. 

Bristol-Myers Squibb Co. moved up onto the top-10 list in the third-quarter, after finishing 11th in the 1Q Overall Needs ranking.

About the PAR-Rx Report

Cognet-X's PAR-Rx Report is a year-round service that provides the pharmaceutical industry with real-time, Internet-based competitive intelligence on pharmaceutical company promotion to influential managed care pharmacy directors.

The Report offers Cognet-X clients the ability to evaluate and analyze variable differences that are critically important to their decision-making process. The Report collects comprehensive data that can be segmented and analyzed to provide clients with "21st-Century solutions to their 21st-Century challenges."

About Cognet-X

Cognet-X offers the pharmaceutical industry market research, consulting and software development that help companies build and refine their relationships with numerous customer bases, including the managed care community. Based in Bucks County, Pennsylvania, Cognet-X is privately held and employee owned.

For more information on the PAR-Rx Report or other valuable Cognet-X products, please contact Robert E. Houghton (extension 101) at (215) 396-8300 or via e-mail at robh@cognetx.com.

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