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Managed Care Executives Again Rank Novartis' Account Personnel as Best in the Business, Cognet-X, Inc. Reports

FEASTERVILLE---(May 19, 2003)-For the third consecutive ranking period, the most influential managed care pharmacy executives in the country have ranked Novartis Pharmaceuticals Corp.'s account personnel as the most knowledgeable in the pharmaceutical business, according to Cognet-X, Inc.

Novartis ranked first in the Knowledgeable Account Manager/Personnel category, one of several Corporate Assessment components of Cognet-X's PAR-Rx (Promotional Assessment Research) Report™. The Corporate Assessments are conducted twice each year, most recently in the first quarter of 2003.

Novartis also ranked first in meeting pharmacy directors' Overall Needs as well as in the Value-added Services and Advisory Board/Seminars/CE Programs categories during this assessment period.

"[Novartis has] long-term credibility with my plan. I can always count on the rep to do the right thing. Very knowledgeable about the managed care organization and the industry," one PAR-Rx panelist commented. Said another: "They can always make it happen; Novartis' personnel are fair and understand both sides."

Novartis' total Knowledgeable Account Personnel score, based on Cognet-X's proprietary Scale of Influence (SOI) model, was nearly 100 points higher than that of second-place Wyeth. In the previous reporting period, 3Q 2002, Wyeth ranked 11th.

Merck & Co., Inc. was one SOI point behind Wyeth and ranked third in the knowledgeable personnel category. Merck had previously ranked second. Aventis Pharma AG retained its fourth-place ranking, while GlaxoSmithKline's rank declined from third to fifth.

PAR-Rx panelists were also impressed by Forest Laboratories, which rose in ranking from 17th place in 3Q 2002 to sixth place in the first-quarter period.

Also in the top 10 were AstraZeneca PLC, Abbott Laboratories, Pharmacia Corp. and Pfizer, Inc.

About the PAR-Rx Report 

Cognet-X’s PAR-Rx Report is a year-round service that provides the pharmaceutical industry with real-time, Internet-based competitive intelligence on pharmaceutical company promotion to influential managed care pharmacy directors.  

The Report offers Cognet-X clients the ability to evaluate and analyze variable differences that are critically important to their decision-making process. The Report collects comprehensive data that can be segmented and analyzed to provide clients with “21st-Century solutions to their 21st-Century challenges.” 

About Cognet-X 

Cognet-X offers the pharmaceutical industry market research, consulting and software development that help companies build and refine their relationships with numerous customer bases, including the managed care community. Based in Bucks County, Pennsylvania, Cognet-X is privately held and employee-owned. 

For more information on the PAR-Rx Report or other valuable Cognet-X products, please contact Robert E. Houghton (extension 101) or James A. Barone (extension 102) at (215) 396-8300 or via e-mail at robh@cognetx.com or jimb@cognetx.com.

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